The translation service was able to get me an interpreter in less than a minute and it all worked out very smoothly. Karla Silvestre told me that her office has the funding to cover the costs related to using this service. I called them on the phone an put my phone on speaker.
Please pass these instructions on to anyone else you now who may need to use this service.
Below please find the instructions for utilizing our 24/7/365, on-demand over-the-phone interpretation service:
- 1) Call our toll-free telephonic interpreting hotline: 877-800-8604.
- 2) You will be asked for the Customer Code. Your Customer Code is ""ST"".
- 3) Ask for the ""House Account"".
- 4) You will be asked for the Pass Code. Pass Code is ""ST30"".
- 5) You will then need to provide the language you need and any other information regarding the call, including if you want to schedule for a future date.
- 6) Please let the operator know if you need to be connected to multiple parties. If possible, we recommend calling the third parties before calling the hotline as there will be a charge to add them in.
You will be sent an invoice
the following month detailing the total charges for all calls made during the
previous month. All calls will be charged with a base fee of $50 for the first
15 minutes, and then $1.86 per minute for each additional minute.
Please let us know if you have any questions, or if there is anything else we can do to help.
___________________________________________________
Matthew Holtzman
Project Manager
12345 Parklawn Dr. Ste 200
PMB 1074
Rockville, MD 20852
Tel.: 301-424-7737 ext. 102
Email: mholtzman@schreibernet.com
www.schreibernet.com