Transcript Holds

Please be advised that that a new law went into effect on July 1, 2023.  CH0748 Prohibits an institution of higher education from refusing to provide a current or former student with a transcript or taking other punitive measures regarding a student's transcript request because the student owes a debt to the institution of higher education.

In response to this legislation, the Banner AR hold settings that prohibit release of transcripts have been eliminated.  Banner has been reset so that the cashier (CA), delinquent account (DA), bad debt (BD), child care (CC) and collections (CL) holds no longer prohibit receipt of transcripts.  Students should be able to request transcripts now, even with these holds on their accounts. 

 There are other holds which prevent the release of transcripts, as shown below, but these fall outside of the AR purview and may not fall under the legislation as the legislation pertains to indebtedness.   Student Information systems has been asked to review these holds.

Please share this information with colleagues as needed.

 

Regards,

 

Natalie Thompson, MS

Accounts Receivable Manager

Montgomery College

9221 Corporate Blvd., 3^rd Floor

Rockville, MD 20850

 

Phone: 240-567-5314

Natalie.thompson@montgomerycollege.edu