Resources for Students and Faculty during Extended Winter - 2024/25

 Dear Faculty:

Hope all is well.  You are receiving this email because you are assigned to teach an online or remote course during the extended winter session.  Please see the following for details on how to best support your students during this session. 

If faculty or students need help with Blackboard, the Blackboard Help Desk is available 24 hours a day, 7 days a week at:

• Self-Help Articles / Create a case: Blackboard Support Center
• Email: montgomerycollege@edusupportcenter.com
• Phone: 240-567-7222, select option #2 for Blackboard Support  

If students need tutoring or workshops, the Learning Centers are available during the extended winter session with limited hours.  When the College is closed, students who need online tutoring can access Brainfuse by following these instructions:

• Log in to MyMC
• At the top of the page, click on Blackboard
• Click the Tools link on the left-hand menu
• Click on the Blackboard Live Tutoring link

If students need coaching during the extended winter session, they can access the virtual drop-in coaching feature of the Achieving the Promise Academy.  Students can book a coaching session by going to the website.

If faculty have an urgent situation that needs immediate attention (e.g., student in crisis) when the College is closed, they can contact Public Safety who will collaborate with the Office of the Dean of Student Affairs. 

If students have a registration issue, these inquiries will be addressed when the College re-opens on January 6, 2025.  However, faculty can email Ernest Cartledge, Director of Records and Registration and College Registrar, and copy Dean Marcus Peanort, so that the issue is documented accordingly.

Have a productive and engaging extended winter session! 

All the best,

Shinta