ALEKS - Remote Placement Process Clarification

Q:  I have been seeing a lot of students who want to retest with the ALEKS. Either due to a low accuplacer score from back in the day or a low ALEKS score (taken once). Most of these have not taken a math course. Are these students allowed to take the ALEKS again or do we have to go with their past score?

Also, what to do with students who placed into WD&CE fast track based off an old score? Can they retest with ALEKS?

 A:   They can retake (or take for the first time) but they only get two attempts at ALEKS and we can’t override that.  So if they have taken ALEKS twice they are stuck with their score.